Upgrade work continues on the nbn fixed wireless network across East Gippsland to provide access to faster speeds and extended coverage of the nbn fixed wireless network.
The upgrade works on towers will mean some homes and small businesses in the area may experience impact to their nbn service over the coming weeks.
nbn is looking to minimise service interruptions as much as possible during this time, such as migrating users over to temporary connections, however there are occasions when towers may be taken offline and we appreciate the community’s patience while the work is underway.
The work currently underway to enable the upgrades includes nbn introducing new technology and replacing some hardware on fixed wireless towers.
The tower upgrades will mean some planned outages that may impact homes and businesses and their ability to use their nbn service while the work is underway.
nbn will take all reasonable efforts to minimise service interruptions; however, there are occasions where towers will need to be taken offline.
The tower works will not impact nbn fixed line or nbn Sky Muster satellite services.
Impacted homes and businesses may have been notified of these planned outages via their retail service provider.
“There is increasing demand for faster internet from homes and business across Australia and we are continuing to invest in the nbn network to stay ahead of demand,” Emily Peel, head of nbn Local Victoria, said.
“We are excited to have begun work upgrading the nbn fixed wireless network in the region, which will be a game changer for up to a million households and businesses across Australia.
“These tower works are critical to the delivery of our program but will mean some planned outages that may affect homes and businesses and their ability to use their nbn service while the work is underway.
“After the tower works are completed, we expect that faster download speeds during the busy period will become available across the nbn fixed wireless network.
“We apologise for the inconvenience and appreciate the community’s patience while the work is underway.”
