Mobility aids on regional trains

The State Government is providing passengers using mobility aids a new booking system so that they can book an accessible space on V/Line’s long-distance services.
Minister for Public and Active Transport Gabrielle Williams last week announced V/Line’s new booking system would help passengers with mobility aids plan ahead, while improving people’s travel experiences.
This new ticketing initiative will roll out across all long-distance reserved trains on the V/Line network, including Bairnsdale services.
Passengers who use mobility aids can reserve a space for their aid online, at a station, ticketing agent or by phone.
The booking system will also provide further information to V/Line staff ahead of time, allowing them to plan ahead to accommodate for individual passenger needs.
V/Line is also progressively rolling out VLocity trains onto the network, with the more reliable and accessible trains being introduced on the Bairnsdale, Albury and Shepparton lines in recent years and soon to run on the Warrnambool Line for the first time.