Gippsland Lakes Complete Health (GLCH) has welcomed Federal Government changes to aged care reform that will remove co-payments for personal care services under the new Support at Home program.
From October 1, older Australians receiving essential personal care — including assistance with showering and continence care — will no longer be required to make out-of-pocket payments for these services.
The Support at Home program provides subsidised packages for people aged over 65 who need assistance to remain living independently. These packages can fund a range of supports, including nursing visits, home cleaning, allied health services and gardening. While non-clinical services will continue to attract a co-payment, essential personal care will now be fully subsidised.
In East Gippsland, showering support has previously cost clients between $5 and $50 per visit, with fees indexed according to income.
Minister for Aged Care and Seniors Sam Rae said the reforms ensure dignity in ageing is not determined by cost.
“Showering, dressing, continence care — these aren’t optional extras. They’re the basics of ageing with dignity,” he said.
“No older Australian should miss out because of cost.”
GLCH Home and Community Support Services executive manager Penny Cassidy said the change would have a direct impact locally.
“In regional areas like East Gippsland, access and affordability really matter,” she said.
“Removing barriers to essential care makes a real difference to people receiving support in their own homes.”
GLCH is working closely with the Older Persons Advocacy Network (OPAN), which has long campaigned for the change. OPAN policy, education and systemic advocacy director Samantha Edmonds said older people had consistently raised concerns about the impact of out-of-pocket costs.
“No older person should have to jeopardise personal hygiene due to cost,” she said. “This is a welcome step, but challenges remain, including long wait times for assessment.”
GLCH said it will continue supporting older residents to navigate the reforms and access appropriate care as the Support at Home program is rolled out.
